Privacy policy

This policy explains how [company name] (“we”) uses your personal information when you shop at this website. We are the data controller. [ICO registration number]

What we collect

Your name, email, phone number and delivery address when you order; your email if you join our mailing list; and basic technical information (such as cookies needed for your bag and age confirmation).

Why

To fulfil and deliver your order (contract), to meet our legal and tax obligations (legal obligation), and — only if you opt in — to send you offers (consent). You can unsubscribe at any time.

Payments

Card payments are processed by Stripe Payments Europe Ltd. We never see or store your full card details.

How long we keep it

Order records are kept for 6 years for accounting purposes. Mailing list details are kept until you unsubscribe.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Contact us using the details on our Contact page. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

We only use essential cookies: one to remember your bag and session, and one to remember that you confirmed you are 18 or over. The map on our Visit and Contact pages is provided by Google Maps, which may set its own cookies when it loads.